Support

A dedicated, Asia network of customer service and support professionals stands behind all Hyetech offerings. With regional support and training centers located in Singapore , Hyetech offers local support and training for its customers.

  • Training and educational programs
    • Regular scheduled classes in Hyetech Training Centers
    • Web-based programs
    • On-site application specific programs
  • Pre and Post Sale Technical Support
    • Telephone and Web-based
    • On-site
    • Telephone support
  • Onsite installation and check-out
  • Applications support phone “hotlines” for software
  • Customized Software Development
  • Monthly system status reports
  • Annual user group meetings
  • Customer support bulletins
  • Maintenance agreements
  • Asia training available onsite or at Hytech locations
  • Training classes include program development, software maintenance, user training
  • Onsite applications assistance
  • Consulting
  • Software Support Agreements for software and documentation updates

Email

Technical Support
support@hyetech.biz

Pre-Sales Support
sales@hyetech.biz